From the "Pending Booking Requests" screen you can action booking requests in the following ways:
Approve
Accept the Booking Request, add it to MIDAS as a confirmed booking, and automatically notify the client via email that their request has been approved.
To automatically create an invoice when confirming the booking, ensure that the "Generate Invoices when approving requests" option at the bottom of the screen is selected (This option will only be present if you have sufficient invoicing user permissions)
Query
Compose a new email to the client to request more information/query their booking request, etc.
Modify
Allows you to make modifications to the original Booking Request, before it is added to MIDAS as a confirmed booking - for example the client may have requested "Room 1", you may wish to move them into "Room 2" instead. Once the modified request has been added to MIDAS, the client is automatically notified via email that a modified version of their original request has been approved, and the revised details are also included in the email.
Reject
Reject the selected Booking Request, and remove it from MIDAS. You will be prompted to give a reason why you are rejecting the request, which will be sent to the client via email.
/ Lock / Unlock
Click/tap this icon to "lock" a Booking Request to you. When a request is "locked", no MIDAS user other than yourself may perform any action upon the request. This is useful if you have multiple MIDAS users with access to the Pending Booking Request screen, and you're in the process of querying a request with a client - you don't want another use to approve/reject it if you're currently dealing with the request yourself!
Tick the "Notify me by email when new requests are received" option to receive automated email notification whenever new booking requests for a venue you manage are received. If the "Only if I'm not logged in" option is additionally selected, you'll only be sent these notifications when you're not logged in.
Tick the "Approve/Reject silently" option prior to processing a booking request to do so "silently" (with no email notification sent to the original requester that their request has been approved/rejected).
Tick the "Generate Invoices when approving requests" box to have MIDAS automatically generate an invoice whenever you approve a booking request.